Answers to Frequently Asked Questions
PLEASE CLICK HERE FOR INFORMATION ON TEMPORARY CHANGES BEGINNING JUNE 1, 2020.
Are you open on holidays?
Yes! We are open 365 days a year, with limited hours on Christmas Eve and Christmas Day.
What is The Cube?
The Cube is a Premium Large Format (PLF) auditorium with a laser projector, 58'x24' silver screen, Dolby Atmos sound system, and plush luxury seating. The Cube also has the capability to play High Frame Rate (HFR) features in both 2D and 3D. With our Dolby Atmos sound system, you will feel the action as it brings you 360° sound through 51 speakers.
What are your ticket prices?
Beginning, June 1st our prices have been temporarily reduced to ALL SEATS $6.00.
Matinee screenings (all shows starting prior to 6:00 pm) are $9.00 per person. After 6:00pm Adults are $12.00, Children (ages 2-11) and Seniors (ages 60+) are $9.00. There is an additional $3.00 surcharge for The Cube. There is an additional $3.00 surcharge for 3D features.
What types of payment do you accept?
Beginning, June 1st we are temporarily NOT accepting cash. Credit Card minimums have been waived.
At the box office, we accept cash, our Atlantic Theaters Gift Card, Visa, MasterCard, and Discover. An ATM is located in our lobby for your convenience.
Do you sell gift cards?
Yes! Atlantic Theaters Gift Cards are available for purchase at our box office. You may load any amount from $9.00 to $100.00 on each card. Gift cards must be purchased in person at the box office, they are not available for sale online or over the phone. Gift cards can be used at the box office or concession stand. They cannot be applied to online purchases.
Can I purchase movie tickets online?
Tickets may be purchased online through our website or mobile app.
What is your refund policy?
You may return your ticket to the box office prior to the date and showtime printed on the ticket. Refunds will be given in the form of original payment. If you purchased by credit card you will need to present your credit card at time of refund. Online service charges are non-refundable.
What if I lost my ticket?
Lost and stolen tickets will not be replaced
When do tickets go on sale for upcoming movies?
Most new features open on Fridays. Tickets for the opening week are usually available on the Tuesday morning prior to the release date.
What is your policy for Rated-R features?
For Rated-R features you must be at least 17 years of age or accompanied into the movie by someone age 21 or over, this person must remain with you throughout the feature. PHOTO ID IS REQUIRED. No exceptions will be made.
What is your costume policy?
Guests are welcome to come dressed in costume, but we do not permit masks, face paint or any object that conceals the face. In addition, Atlantic Theaters does not permit weapons, props or any other items that may make other guests feel uncomfortable or detract from the movie-going experience. The safety of our guests and employees is our top priority.
Can I bring outside food and beverages into the theater?
No, only food and beverages purchased at our concession stand are permitted into the auditoriums.
I am traveling without a vehicle and have a backpack or large shopping bag. Am I allowed to bring these into the theater?
Backpacks and other large bags are not permitted in our auditoriums.
Do you have stadium seating?
Yes, all of our auditoriums have stadium seating.
Do you have reserved seating?
No, we have open seating.
Do you have Assistive Listening Devices?
Yes, each auditorium is equipped with an infrared assistive listening system. Devices may be requested at the concession stand. We will need your driver’s license and which screening you are attending. Quantities may be limited, we recommend arriving 20 minutes prior to showtime.
Do you have Audio Description Devices?
Yes, each auditorium is equipped with an infrared audio description system. Devices may be requested at the concession stand. We will need your driver’s license and which screening you are attending. Quantities may be limited, we recommend arriving 20 minutes prior to showtime.
Do you have Closed Captioning Devices?
Yes, each auditorium is equipped with an infrared closed captioning system. Devices may be requested at the concession stand. We will need your driver’s license and which screening you are attending. Quantities may be limited, we recommend arriving 20 minutes prior to showtime.
Are your auditoriums wheelchair accessible?
Yes, all of our auditoriums have spaces for wheelchairs along with companion seating.
Do you have booster seats for children?
No, our auditoriums have rocker back seats which boosters cannot be safely used with.